On Chromeboxes: Move the mouse. The first method is preferred. To powerwash your Chromebook, log in to your Chromebook and follow these steps: Open the Settings panel on the Shelf and click Settings. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. The cursor (arrow) reappears when I plug in a wireless mouse. Two issues, one the mouse arrow has disappeared while using the touch pad. Other ways to hard reset. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. For example, if the back button on a webpage is gray, the browser isn't aware of a page to move backward to. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. Under "When idle," next to "While charging" and "While on battery," choose, At the bottom right, select the time. Page 6 If you already have a Google Account, enter your username and password to sign in. If you see your device in this list, follow the steps to reset its hardware. Shut Down From Menus. Shut Down With Hardware If you see your device in this list, follow the steps to reset its hardware. Wake your Chromebook up. Turn off your Chromebook. Remove the power adapter, then wait several seconds. Close and open the lid. But by holding the power button down for just a second less, you can get to the log-in screen, as well. Try a hard reset only after other ways to fix the problem have failed. I have an HP Chromebook 14. To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. Getting started Turn on your Chromebook On the Chromebook, the power button is located at the upper-right corner of the keyboard. Page 6: Create A New Google Account In some cases, it can take up to 24 hours for the battery to charge. But you can also easily sign on to other accounts from this screen, as well. Other times, you may need to perform a hard reset or factory reset to fix your Chromebook . If you have other problems with your keyboard, try these steps: Turn off the Chromebook and then turn it back on. Scroll to the bottom of the screen and click Show Advanced Settings. When you powerwash a Chromebook, it’s a great feeling. Using a paperclip or similar object, press into the hole shown in the picture below. If the Chromebook won’t turn on: Periodically press the power button. Press and hold Esc + Refresh () and press the Power button; When prompted, enter the recovery USB stick or SD/microSD card; Follow the on-screen instructions to recover your Chromebook’s operating system; A New Lease On Life. Hold the paperclip in place while reconnecting the power adapter. The normal way to restart your Chromebook is to use its 'Shut down' option: tap the notification area (the section with the WiFi, power and time) and press the top 'Shut down' icon. The power button is located on the right side of your Chromebook. Again, you only have to do this if there’s no sign of liquid … Contact your administrator for more help. For at least 3 seconds, Press and hold the Power key. There are 2 main ways to restart your Chromebook. Select Power, At the bottom right, select the time. The cursor (arrow) reappears when I plug in a wireless mouse. Select your language settings Use the "Select your language" drop-down list to choose your default language setting. I have no idea where or what the "Refresh Button is". I have a chromebook with a power button in that exact location, and if I hit it quickly, say while typing, nothing happens. If your Chromebook converts into a tablet, press the power button. I have an HP Chromebook 14. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. At the bottom right section of your display, select the time then click on ‘Power Shut down’. Remove the power cable, then plug it back in. In some cases, it can take up to 24 hours for the battery to charge. On Chromebooks: Open the lid, then press any key or swipe the touchpad. Select the User menu by clicking your profile picture in the bottom-right corner. If the steps above don't fix the problem, you can factory reset your Chromebook. Select. The power button is located on the right side of your Chromebook. Ensure you do not press hard. Sometimes, holding down the power button to turn your Chromebook off and then on again will do the trick. Your Chromebook will turn off.